Monday, September 19, 2011

Shout out to Territorial Seed Company

In late May, I planted garlic from a few crowns from my local green house (I favor Johannsen's Greenhouses & Gifts on the Beltline, good selection, incredibly knowledgeable staff).  I knew it was late but I had this patch of dirt with nothing in it and I wanted to see how it would go.

I harvested my garlic plantation in late July and I'm now hooked on growing garlic. Planting and care were easy, garlic stores well and there's nothing like garlic in the winter to fend off the snowy blues. And mine is organic to boot!

I decided to buy a variety of garlic to plant this autumn and went online to see what's out there. Don't do it if you have no will power and a credit card at hand - there's a lot of garlic to be grown. I found Territorial Seed Company in Cottage Grove, Oregon (now that's going to be confusing for my Madison friends) and found a two-variety pack, one pound each. Two pounds of seed garlic cost $42.50 with shipping. But, I'm sharing it with friend Jason and my mom, so after we split it, not bad.

Last night as I was splitting up the order, I noticed one of the cloves was a bit mushy. And at $42 for 16 cloves, each one is about $2.60. Ok, no  big deal, but I thought for this price (the ones at Johannsen's were about 1.50 each) it would be worth a try to ask for a new clove.

I took a photo of the mushy clove next to a healthy specimen and sent an email to customer service last night. When I got home today I had two emails from Territorial Seed Company. First was an apology and word that they would send a replacement. The second was a notification that the replacement had already been shipped.

Ok. That's cool. And great service.

Thanks Territorial Seed Company, you are awesome!
Ok, so oops they sent a lousy clove. They're sending a replacement. How cool is that?!